Frequently Asked Questions
Please read our FAQ before sending us a message.
Open Hours: Mon - Fri: 9am - 5pm
We express post ALL orders. If your order is over $100, then the shipping’s on us, anything under is $10. We aim to get all orders out within a 24 hour turnaround, however this can take slightly longer in sale periods.
You will receive an AUSTRALIA POST tracking link via email, once your parcel is on it’s way.
If an item on your order is a PRE ORDER then your full order will only be posted once ALL items are in stock and ready to ship. If you need the other items sooner, we suggest making two separate orders so that you’re not waiting.
If you select ‘PICK UP’ when checking out online, you will be able to collect your order from our Caringbah Store 2 hours after purchase or the following business day.
Our store address for pick up is:
Gold Coast - Unit 5/492 Scottsdale Drive, Varsity Lakes Queensland 4227
As we source from many different suppliers it’s quite hard having one standard chart.
We do however try on and measure all the pieces at HQ with our girls of all different shapes/sizes and have detailed our sizing recommendations at the end of every product description.
Our style of clothing is designed to be relaxed so depending on how you like your fit, you can size up or down accordingly.